Source: SiliconANGLE

Generative AI adoption continues to rise, with 97% of leading companies reporting tangible benefits from their deployments. As businesses increasingly integrate generative AI into their operations, the focus has shifted from experimentation to achieving return on investment (ROI). While skepticism about AI’s ROI persists in the media, data from a recent survey of 1,800 IT decision-makers shows that 84% of respondents are actively exploring or using generative AI, and 75% have at least one use case in production.

According to the article, productivity gains are the most frequently cited benefit of generative AI, with 77% of respondents reporting increased efficiency. Other benefits include improved customer support, cost savings, and better data analysis. While some organizations remain cautious about AI’s long-term ROI, the data suggests that most companies expect to see returns within 12 months of deployment. Financial services firms, in particular, are leading the way in generative AI adoption and report even higher productivity gains.

The article also discusses the importance of private data in training AI models, the growing use of retrieval-augmented generation (RAG), and the rise of agentic AI as a productivity booster. As AI becomes more pervasive, businesses are expected to continue investing heavily in the technology, driving further innovation and growth.