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20/01/2025 - AI-Driven Tools for Consumer Protection: India’s Latest Move (India)

argument: Notizie/News - Consumer Law

Source: Digital Watch

This article highlights India’s launch of AI-driven initiatives aimed at bolstering consumer protection. The initiatives employ machine learning and predictive analytics to detect fraudulent activities, improve transparency in transactions, and ensure better compliance with consumer rights.

The program includes AI-powered grievance redressal mechanisms that enable faster resolution of disputes. India’s government is also collaborating with private sector experts to refine AI tools and ensure their accessibility for a broader audience.

The article emphasizes the importance of these initiatives in building trust in digital markets and reducing fraud. Challenges such as data privacy concerns and ethical use of AI remain central to the discussion, with India aiming to establish a balanced approach to consumer technology governance.