Source: Italia Oggi

A recent study has revealed that 71% of Italian businesses have adopted artificial intelligence technologies, particularly in service-oriented sectors such as finance, logistics, healthcare, and retail. The report highlights the growing reliance on AI for automation, predictive analytics, and customer engagement.

AI adoption is most prevalent in industries requiring high levels of data processing, where machine learning and automation tools have significantly improved efficiency and decision-making. Key applications include chatbots for customer service, AI-powered supply chain management, and personalized healthcare solutions.

The article notes that while large enterprises have led this transition, small and medium-sized businesses are increasingly leveraging AI to remain competitive. However, challenges such as the cost of implementation, skills gaps, and concerns over data privacy continue to pose barriers to wider adoption.

This trend reflects a broader global movement toward integrating AI in business operations, positioning Italy as an active participant in the ongoing AI-driven transformation of industries.